Before you come.
Parking, tickets, age limits, weather, and private events — the questions guests ask most, answered straight.
Visiting
Is there parking?
Yes. The lawn holds roughly 800 cars and parking is free to every guest.
What time should I arrive?
Doors open about one hour before the headliner. Come at door time to settle in, order from the kitchen, and find your spot.
How late does the music play?
Openers run 45 to 60 minutes. Headliners run 60 to 90. Shows end by 11 PM on weekends and 10 PM on weeknights, out of respect for our neighbors.
What is the bag policy?
Bags larger than 9 by 6 inches must be clear. No weapons, no outside food, no outside drinks.
Can I bring a chair?
No outside chairs. A blanket is welcome. Most shows offer seated tickets for chairs or high-top tables — check the event page before you buy.
Is the venue wheelchair accessible?
Yes. Request specific accommodations through ETix after you buy your tickets, or call us and we will help.
Can I bring my kids?
Most shows are 18+ and lean toward an adult crowd. Some are 21+. Children under 18 must stay with a parent and hold their own ticket. Check the event page first.
Concerts
Where do I buy tickets?
Every ticket link lives on the Calendar page, or buy at the door. Only tickets sold through ETix are valid for entry. Avoid third-party sellers and social media listings.
Can I buy a ticket at the door?
Yes, if the show has not sold out. Check the Calendar before you drive over.
Can I leave and come back?
No re-entry once you exit a ticketed event.
What is the weather policy?
Haute Spot is outdoors. Shows run rain or shine. No refunds for weather delays, evacuations, or reschedules. Ponchos and raincoats are fine; umbrellas are not. We post real-time updates on social media during severe weather.
Who produces the shows?
Every performance is booked and produced by Lightstream Presents.
Private Events
Can I host a private party here?
Yes. Request a tour through the Private Events page to talk dates and rates.
What is the guest capacity?
Up to 2,000 people across indoor and outdoor spaces.
What kinds of events do you host?
Corporate events, weddings, non-profit galas, meetings, team building, Bar and Bat Mitzvahs, festivals, and more.
Can you cater?
Yes. Our in-house kitchen handles full catering, including off-menu requests. Outside catering is also allowed.
Still have a question? Call (512) 986-7411 or send a message.